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Concierge Care
for Complex
Conditions
RTHM Clinic is our telehealth concierge membership. It is designed for patients who want expert clinician support, in-depth testing, and broad access to cutting-edge treatments.

Applications required to ensure eligibility

Now seeing patients in:
AZ, CA, CO, FL, NY, NC, OR, TN, TX, VA, WA

More states coming soon

Telehealth consultation from home

A step-up option for patients who want more support, more answers, and more action

If you've started on RTHM's intelligence platform, but feel like you need more involved guidance and deeper medical care, RTHM Clinic is here for you.

It's our most comprehensive offering—with access to experts in complex conditions, advanced diagnostics, a broader range of treatments, health coaching, and a care navigator.

Clinic membership includes:

Thorough review of your medical records

Ordering of 300+ research-backed biomarkers

Up to 12 telehealth visits/year with expert clinicians

Panel case reviews with a team of clinicians

Dedicated care navigator + health advisor support

Broad access to medications, supplements, and diagnostics

Built for patients with Long COVID, ME/CFS, POTS, MCAS, and related conditions

How It Works

1.Apply Online
Apply Online

Complete some questions to make sure you are a good fit

Make sure you are in a location we serve, that your insurance is compatible with the labs we order, and more.

2.Discovery Call
Discovery Call

Meet with our care navigator to discuss your health goals

We'll review your medical history, understand your symptoms, and explain how RTHM Clinic can help you on your health journey.

3.Get Started
Get Started

Begin your personalized treatment plan

Work with our expert clinicians, access advanced diagnostics, and receive ongoing support from your dedicated care team.

Your Care Journey

1

Comprehensive Assessment

We take a deep dive into your health history, your medical records, lifestyle, needs and goals.

2

Personalized Treatment

An iterative, personalized treatment plan is created for you based on how you are doing, your data, and the latest research. and refined based on your data and the latest science.

3

Maintenance & Prevention

Once stabilized, we help build resilience and reduce risk of relapse while also ensuring that you have a support system to help you through any flares.

Pricing & Commitment

RTHM Clinic is here for you.

$1,000
/ month membership
$1,500
one-time onboarding fee
3-month
minimum commitment required as that is how long it takes to generally get the initial workup

Includes all clinician visits, navigator support, and ongoing plan updates

Includes case reviews and access to lab and treatment services (lab/test costs not included but are charged through insurance)

We do not bill insurance, but provide superbills upon request.

Care led by clinicians who understand complex illness—because it's what they do every day.

When you join the RTHM Clinic, you're not just joining a clinic, you're getting a dedicated care team who knows the science, the patterns, and the lived experience of Long COVID, ME/CFS, and related conditions.

200+ hours

Our clinicians complete 200+ hours of specialized training in infections associated chronic conditions and meet weekly to review cases, the latest literature, new testing and treatments.

Team support

You'll have up to 12 visits per year with your RTHM clinician, as well as unlimited support from your care navigator, our health advisor, and our support staff.

Stuart Malcolm, MD

Stuart Malcolm, MD

Provider and Medical Director, RTHM Clinic

Leslie Conner, NP

Leslie Conner, NP

Provider, RTHM Clinic

Rachael Duran, NP

Rachael Duran, NP

Provider, RTHM Clinic

Jennifer Curtin, MD

Jennifer Curtin, MD

Chief Medical Officer and Cofounder, RTHM

How It Compares
to the Free RTHM Platform

Feature
Free Platform
RTHM Clinic

Record Review

AI-led review
Clinician's Full synthesis

Health Roadmap

AI-led review
Clinician's Full assessment

Labs + Medication Access

Limited
Broad access

Potential Insurance Coverage for Lab Testing

Limited
Typical Insurance Coverage

Clinician Visits

Up to 12/year

Multi-clinician Panel Case Review

Care Navigation

Ongoing

Monthly Cost

$0
$1,000 (3-mos min)

Not ready yet? Start with the free platform and upgrade anytime.

Still have questions?

We focus on Long COVID, ME/CFS, POTS, MCAS, dysautonomia, and related conditions. If you're unsure if we can help, apply—we'll let you know.
RTHM Clinic costs $1,000 a month, and has a 3-month minimum commitment. In addition, there is a $1,500 one-time onboarding fee.
All care team visits, navigator support, case reviews, treatment iteration, and access to the platform are included. Labs, medications, and outside referrals are additional.
For RTHM Clinic membership costs, we are not currently in-network with any health insurance carriers and are not able to bill insurers at this time. Lab tests that run through Quest Diagnostics are generally covered by most PPO health insurance plans, with some exceptions.
No. We are currently accepting patients with confirmed or suspected Long COVID (triggered by infection or vaccination), ME/CFS, dysautonomia (including POTS & orthostatic hypotension), mast cell activation, Hashimoto's, hypothyroidism, SIBO, and/or IBS.
Not at this time. We are currently only accepting patients age 18 and up. We are looking to expand access to ages 6 through 17 soon.
Yes. Treatment of Long COVID, ME/CFS and other related chronic conditions is a journey, there is no magic treatment that works for everyone (yet). Due to the thoroughness of the evaluation, the complexity of the illness and the time it may take to get certain testing or outside referrals completed, we ask for patients to commit to an absolute minimum of three months with us.
During the consultation, your RTHM Clinic Care Navigator will review your medications and supplements at the beginning of the visit, then the provider will join the visit and review your medical history & symptoms, vitals, current treatments, and determine what labs, imaging and testing are needed, and either set up or modify your treatment plan.

From our experience so far, having more frequent visits allows your team to more quickly and thoroughly assess and manage over 300 aspects of your health that could be contributing to your symptoms.

For the first 2-3 months at RTHM Clinic you will be having visits with your RTHM provider every 3-4 weeks and labs drawn every 1-2 weeks.

You will track your symptoms using a provided symptom tracking form, vitals (via your preferred wearable device), and any medications you start, stop or change each day. This is a critical part of letting your RTHM provider see which treatments are working well for you and which can be stopped.

Visits during months 4-6 are generally every 4-6 weeks to update your treatment plan based on how you have responded to each therapy tried since the last visit, as well as doing any follow-up testing that is required.

Visits during months 7-12 are generally every 8-12 weeks to adjust treatments according to your responses to them, manage refills and prior authorizations for effective treatments, and order any additional workup that may be required.

Any prescriptions or supplements that are recommended will be sent to your pharmacy or through Fullscript or another reputable supplement distributor.

If a pharmacy prescription is very expensive, or not covered by your insurance, please check GoodRX.com for a coupon for your medication (there are many excellent discounts you can get on prescription medications). If the medication costs >$50 despite the coupon & it is helping your symptoms, we will submit an insurance prior authorization to try and get the medication covered for the following month, however, prior authorizations for off label use of medications may often be denied – we cannot guarantee insurance coverage, just work with you to try to reduce medication costs and find any alternatives as best we can.

Join thousands
finding their path to healing

Sean M.

RTHM Clinic patient

"RTHM was the first group I came to who was aware of all the possible LC etiological accounts, biomarkers, and potential treatments. I was confident they had done the wide-reaching due diligence that individual patients often need to do in addressing their own condition."

Stuart M.

RTHM Clinic patient

"RTHM has given me hope, they know so much more than I ever could and keep on top of all the research so I can do other things with my life. Even better, when medically appropriate, they are willing to try any modality of treatment. Nothing is off the table."

Angie Y.

RTHM Clinic patient

"There is a reason I tell everyone suffering from long COVID that the most important thing they need to do is get in touch with RTHM: because I believe RTHM gave me my life back."

Ready for a step-up in your care ? Apply to RTHM Clinic

Comprehensive, clinician-led care for the complexities of Long COVID, ME/CFS, and beyond.